Buyer Protection

You're covered if the item doesn't arrive, arrives damaged, or is significantly not as described. That means the wrong size or color, missing parts, missing bundle items, stains, rips, or damage the listing didn't mention, different main materials, a counterfeit item, or something that doesn't work.

Minor differences that don't affect how the item looks or how you use it aren't covered. An item that doesn't fit, or a change of mind, isn't covered either.

You have 2 days after delivery to report a problem. If you don't, the sale is final and the payment is released to the seller.

If a return is approved because the item is significantly not as described or arrived damaged, HushaBuy emails you a free prepaid return label. You don't pay return shipping.

Prepaid return labels are provided only for approved returns of items or packages that weigh 20 pounds or less. Items over 20 pounds are not eligible for a prepaid return label.

Approved refunds are issued as HushaBuy site credit.

Sellers ship within 7 days.

If the seller doesn't ship within 7 days, you get a refund. If a refund has already been issued and the seller ships anyway, that's the seller's responsibility. There is no further payout.